DR. PRATIBHA. CUSTOMER SATISFACTION AND BANKING PERFORMANCE WITH SPECIAL REFERENCE TO URBAN AREAS. International journal of economic perspectives, [S. l.], v. 17, n. 5, p. 21–27, 2023. Disponível em: https://ijeponline.com/index.php/journal/article/view/548. Acesso em: 5 dec. 2024.