An analysis of consumer satisfaction towards online food-ordering apps

Abstract

  The rapid growth of online food delivery services has increased very traditionally in the replacement of offline restaurants. This studyrevealed about youngsters are coming up with innovative concepts to counterpart untouched concerned area of consumers, which is being an important reason for the success of a business nowadays. The objective of the study which shows customer satisfaction&being an awareness ofordering food through various apps. This research paper has many aspects of online food sites. Different services are given by application that makes consumers happy & satisfied. The research concluded that customer who lives in therural area isalso satisfied by using the online food ordering website is bright, facilities, comfort, user-friendliness are the key feature of online website success