The strategic diagnosis as an introduction to managing organizational conflict: A case study of Algeria Telecom, Laghouat: USING (PLS–SEM)

Abstract

The aim of this research is to explore the relationship between Strategic Diagnosis and Conflict Management of the Public Algeria Telecom. Survey data was collected from 48 respondent and analysed using structural equation modelling using PLS methodology. The result of the study after the statistical analysis using the programme (Smart PLS 3.0) revealed that there is a strong impact of Strategic Diagnosis and Conflict Management.